1. About Us

This website (the “Site”) is operated by Knesko, LLC (USA), Knesko UK Limited, Knesko EU B.V. and Knesko Australia Pty Ltd (collectively, “Knesko,” “we,” “us,” “our”). Our principal U.S. place of business is 107 N Reino Rd., Suite 120, Newbury Park, California 91320 USA. Contact: support@kneskoskin.com | +1 800‑454‑3091 (US) | +1 310 402 2098 (international).

2. Acceptance of Terms

By accessing the Site or purchasing products (“Products”) you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy.

3. Eligibility

You must be (a) at least 18 years old (or the age of majority in your jurisdiction) and (b) capable of forming a legally binding contract. By ordering you represent and warrant that you meet these requirements.

4. Account Security

You are responsible for safeguarding login credentials and for all activity under your account.

5. Orders & Availability

All orders are offers to purchase and subject to acceptance by us. We reserve the right to cancel or limit quantities.

6. Prices & Payment

Prices are shown in the checkout currency and exclusive of applicable sales tax, VAT, GST, import duties and shipping unless expressly stated. We accept the payment methods displayed at checkout.

7. Shipping, Title & Risk of Loss

Title and risk of loss transfer to you upon our delivery to the carrier. Target transit times are estimates only.

8. Returns & EU/UK Right of Withdrawal

• U.S. & Rest of World: Return unopened Products within 30 days of delivery for a refund of the purchase price (shipping non‑refundable).

• EU/UK Consumers: You have a 14‑day statutory “cooling‑off” period. To exercise, email returns@kneskoskin.com with your order number and clear statement of cancellation. We will issue an RMA; you must return Products within 14 days of notice. We will reimburse the Product price and standard outbound shipping within 14 days of receipt (or evidence) of return.

9. Promotional Codes & Gift Cards

Codes are single‑use, non‑transferable, no cash value, and expire on the date stated. Gift cards are electronic, non‑reloadable and non‑redeemable for cash except where required by law.

10. Intellectual Property

All content on the Site—including text, graphics, logos, product images, videos and code—is the property of Knesko or its licensors and is protected by U.S. and international laws. No licence is granted except for personal, non‑commercial use of the Site in accordance with these Terms.

11. User Content

If you upload, post or otherwise submit any content, you grant Knesko a perpetual, worldwide, royalty‑free licence to use, reproduce, modify, publish and display such content in any media. You represent that you own or control all rights to your submission.

12. Disclaimer of Warranties

Except to the extent prohibited by law, the Site and Products are provided “AS IS” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non‑infringement. Some jurisdictions do not allow disclaimers of implied warranties, so the above may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by law, Knesko shall not be liable for any indirect, incidental, punitive or consequential damages, or for lost profits, arising from or related to your use of the Site or Products, even if advised of the possibility. Our aggregate liability shall not exceed the amount you paid us for the applicable Product(s). Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Knesko and its officers, directors, employees and agents from any claim or demand arising out of your breach of these Terms or misuse of the Site.

15. Accessibility Statement

Knesko is committed to providing a website that is accessible to the widest possible audience in accordance with WCAG 2.1 Level AA guidelines. If you experience difficulty accessing any part of our Site, please contact us at accessibility@kneskoskin.com or +1 800‑454‑3091 (US) | +1 310 402 2098 (international). We will work with you to provide the information or item you seek through an alternate communication method.

16. Dispute Resolution – U.S. Residents

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim or controversy arising out of or relating to these Terms or your use of the Site or Products (collectively, “Disputes”) shall be resolved by binding arbitration on an individual basis in accordance with the rules of the American Arbitration Association. Arbitration will take place in Los Angeles County, California, unless we mutually agree otherwise. You and Knesko waive any right to a jury trial or to participate in a class action. The arbitrator may award relief only on an individual basis and only to the extent necessary to redress your individual claim(s). This arbitration clause shall not apply to EU/UK consumers, who may invoke local mandatory rights, or to any claim that by law cannot be subject to arbitration.

17. Governing Law & Jurisdiction

• U.S. consumers: California law, without regard to its conflict‑of‑law principles, governs these Terms and any Dispute that is not subject to arbitration. Any non‑arbitrable claim shall be litigated exclusively in the state or federal courts of Los Angeles County, California.

• EU/UK consumers: These Terms are governed by your local mandatory consumer laws; any disputes may be brought before your local courts.

• Consumers elsewhere: The laws of the country in which you reside apply to mandatory consumer protections; otherwise, the substantive laws of California apply.

18. Changes to Terms

We may update these Terms from time to time. Material changes take effect 30 days after posting; your continued use of the Site constitutes acceptance.

19. Contact

Questions about these Terms?  Email legal@kneskoskin.com or write to Legal Dept., 107 N Reino Rd., Suite 120, Newbury Park, CA 91320, USA. Phone: +1 800‑454‑3091 (US) | +1 310 402 2098 (international)